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Please see below a list of articles matching your search term "Review Management".
From the menu at the top of the screen, select 'review' and, click on 'rejected reviews' This w…
From the menu at the top of the screen, select 'review' and, click on 'restricted reviews' This…
From the menu at the top of the screen, select 'review' and, click on 'published reviews' Locat…
Working Feedback has added the ability for your reply to be automatically sent directly to the revie…
When you log in, a pop up will prompt you to 'take action', click 'take me there' to head over to …
Select 'analyse' from the menu bar at the top of the screen, and select 'review data' from the dro…
Sometimes you'll receive a review through that you want to follow up with the author, but they have …
From the menu at the top of the screen, select 'review' and, click on 'published reviews' This…
Respond as promptly as you can. Address the reviewer by their name (NOT surnames as we don’t…
From the menu at the top of the screen, select 'review' and, click on 'restricted reviews' Thi…
From the menu at the top, select 'review' then 'reviews from around the web' from the dropdown …
Upon login of the dashboard, you'll see a pop up, stating reviews need your attention, click 'take…
Upon login of the dashboard, you’ll see a pop up, stating reviews need your attention, click 'ta…
From the menu at the top of the screen, select 'review' and, click on 'action centre' Use the …
If you manage multiple companies/practices, check in the white drop-down box in the top right corn…
Select 'share' from the menu bar at the top of the screen Select 'web features' from the drop-…
Please get in contact with us on 0800 043 2100 to alert us and discuss the issue, or email support…
Select 'analyse' from the menu bar at the top of the screen, and select 'reports & spreadsheets' f…
'Referrals' are individuals that your client has stated that may be interested in your products an…
Select 'analyse' from the menu at the top of the page, and choose 'referral data'. Displayed,…
These emails are sent directly to all members of your team with Dashboard access. It means that one …
Select 'analyse' from the menu at the top of the page, and choose ‘Cross-Sell Data’. New c…
Choose 'customise' from the menu Click 'Your products and services' from the drop down Cli…
In a recent update we added the ability for Dentally users to measure their reviews against various …
Go to your Dashboard directly here's the link Visit Dashboard On the menu bar at the top of the sc…
Build up your Google Reviews - Working Feedback gets you Google reviews simply and all built in wi…
Select 'customise' from the menu at the top, and choose 'your questions' from the drop-down menu …
Yes, by default we will always send 2 prompt emails (the first 3 days after initial send, and the se…
In the top right-hand corner, select the drop-down arrow, next to your name Click 'Your Accoun…
In the top right-hand corner of your Working Feedback Dashboard, select the drop-down arrow, next t…
There’s nothing worse than a customer finding your online review profile only to see a grainy, pix…
In the top right-hand corner, select the drop-down arrow, next to your name Click 'Company Set…
In the top right-hand corner, select the drop-down arrow, next to your name Click ‘Preferenc…
In the top right-hand corner, select the drop-down arrow next to your name At the bottom of the…
Yes, it can be quite a challlenge to ensure that important emails are reaching you and there are so …
That's not a problem, if you've forgotten your pasword you can reset it within a few simple steps. …
Yes, you can. By changing the name of the sender to yours it will greatly improve the likelihood tha…
The default text service 'Quick Text' sends a single text to your customer. The Quick text contains …
Yes, texts are free to both you and your customer* when sending within the UK through the Working F…
A BCC (Blind Carbon Copy) request allows you to add your unique review invitation address into the B…
Yes, if you want to send out feedback requests to a large number of customers all at once, you can. …
The possible reason that this might be going to spam is because your emails are coming from Working …
Once you've linked your company Facebook page to the dashboard, head over to your published review…
Once you've linked your company Twitter page to the dashboard, head over to your published reviews…
From the menu at the top of the screen, select 'review' and, click on 'published reviews' Loca…
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